Repair Lane

Onboard Charger Diagnostic

Testing of the charger built into your EV or plug-in hybrid to find out why the car won't charge properly from the wall.

Difficulty: moderate~11.5 hrs1–2 hours
Estimated total
$115–180
Parts$0
Labor$115–180
Labor time11.5 hrs

Diagnostic pricing covers testing and identification of the problem. Repair parts and labor are quoted separately.

Repair costs are not included unless separately selected.

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What's involved

What this repair actually is.

The onboard charger converts wall power into the DC power your battery stores, and when it fails the car charges slowly, intermittently, or not at all. We test the charger, its wiring and its communication with the charging station to confirm whether the charger, the port or the station is at fault.

Symptoms

How you can tell.

  • Car won't charge on home or public chargers
  • Charging starts then stops on its own
  • Charging is much slower than it used to be
  • Charge error message on the dash or app
  • Clicking from the charge port but no charge
If you delay

A failing onboard charger usually gets worse until the car can only DC fast-charge — or not charge at all.

Educational estimate. Real pricing depends on your vehicle, the inspection, parts availability, taxes, and shop rates. Use this as a guide while you shop quotes.
Related

Often done together.